Business Intelligence Geared Towards Your Unique Needs

business intelligenceRemember the days of point in time period ending management information, when you analyzed historical data to determine what was working and what needed change?

Well, that’s now been supplanted by interactive business intelligence (BI), which is basically the same thing, only using technological tools and systems to gather, store, access, and analyze data trended over time to help your financial institution’s leadership make strategic decisions. It also refers to the ability to identify a key piece of information and then click on it to drill to the detail behind it. While there are multiple tools available that do this, most of them are geared towards retail, manufacturing and other industries, and incorporate little about the banking environment.

BI’s Value in Banking

Business leaders in banking have very specific needs, which can’t be fulfilled by technology created for tracking physical inventory. Business intelligence offers value to banking executives when it’s able to deliver real-time reports on their loan portfolios, profitability of subsidiaries and acquisitions, and the performance of certain types of products. When your leadership team is reviewing the performance of a particular pool of loans they don’t want to be looking at information that’s two weeks out of date. That’s what happens, though, when all you have available is historical data, or your staff needs to collect information from multiple sources and compile what’s needed on spreadsheets. This is a costly and time-consuming ongoing business model.

The Current State of Affairs

The scenario above faces most banking executives today, however. Many organizations have holding companies with several different subsidiaries that make up the bank’s business.

Each subsidiary has its own income statement, assets, liabilities, etc., and in multiple instances compiling regulatory and management reports is a very manual process. When the leadership wants to know where things are at mid-month, waiting until 14 days after the month-end reports are consolidated doesn’t help much. They want to look at current information and drill directly to the details to understand what’s driving the change or anomaly.

What Banks Really Need

To get the true value of business intelligence, it’s paramount for everyone in your financial institution to be able to access the data they need at the time they need it. That means being able to generate and view trending information onscreen with a simple click. This is best accomplished using a central repository of up-to-date information and a browser-based reporting tool having the ability to drill down to the source details. Implementing an effective BI solution will also allow for more effective resource utilization as well.

The Good News

Fortunately for bank execs, there is now a solution to all of these issues. JOHO OneSource™ offers the financial industry a data warehouse solution that enables customized access for all bank employees that uses the same information from the same sources and provides access to only what the user needs to do their particular job.

Whether that’s a leadership view for identifying future product potential, or a teller view to provide good customer engagement, BI makes it possible for everyone in your organization to deliver exceptional service and contribute to the profitable growth of the institution.

 

How to Finally Resolve Costly Financial Data Management Problems

Financial Data Management ProblemsIt’s almost budget time, and most financial institutions are looking for ways to cut costs while improving efficiencies. Plans for next year feature substantial growth, maybe a merger or acquisition, and most certainly some new product offerings to attract and retain clients. With this projected growth, however, comes the need to continually add people and processes to manage the extra business, with data representing a particularly high-cost, tactical problem.

Drowning in Data

It’s a fact that many financial institutions are currently drowning in data, but turning it into usable business intelligence is complex and expensive. A 2016 study released by Experian showed 97% of U.S. businesses recognized the need to achieve a complete, 360-degree view of their customer, but the biggest challenges they faced were related to big data management.

Extensive Excel Usage

In many instances, companies have multiple specialist employees working independently with different silo-ed systems producing enterprise reports. They employ extensive use of Excel to consolidate and analyze banking data. There is either no backup for them, or it’s limited at best. Companies scramble to provide cross-training to cover vacation, sick leave or staff turnover periods, and the poor souls who hold these positions have limited advancement opportunities.

An Expensive Process

These valuable employees spend hours consolidating information, which often requires multiple systems churning out data, employees chasing each other for information, and interdependencies that can derail the whole process if one report is delayed. After consolidation the information is analyzed, usually providing point-in-time (monthly) rather than real-time (daily) data.

The disadvantages of this method include:

To resolve this, identify what information you need, the format you need it in and the frequency with which it’s required. Determine what you want the solution to look like and what you need to develop it. For example, if you need board reports delivered monthly, where does the information come from for these? Identify all possible sources and steps involved in gathering the data, provide for a high availability of information when it’s needed, not just when it’s available, and calculate the cost of doing this with your current process.

The Ideal Industry Solution

JOHO OneSource™ is a data warehousing solution that uses platform-independent tools and modules. Migrating manual processes to this automated solution begins with a consultative process called JOHO AYR™ (Are You Ready), during which we identify the systems, sources, and availability of relevant data to build an enterprise-wide, automated information solution. This addresses the problems and challenges identified above and provides a platform for providing additional value through the incorporation of additional data sources over time.

Implementation

To implement this solution, our enterprise professionals at JOHO identify subject matter experts for each vertical in your organization. Once all the components are available, we build a system that incorporates mission critical data sources .  This provides the flexibility to add additional data sources and reports going forward. Even in cases where your institution changes a system or implements a new one, we can incorporate the new sources into the portal without losing value or historical data.

Benefits

The JOHO OneSource ™ solution offers multiple benefits including:

  • Frees up your high-level, skilled staff, and enables you to avoid adding new employees
  • Uses a standard point-and-click interface and common reporting tools, so all consumers in the organization have the same view of the data.
  • Doesn’t take a vacation, fall sick or change jobs, and
  • Compares favorably with the cost of adding a high level, skilled analytical staff member over five years.

A Real-Life Potential Example

For example, the Chief Executive Officer (CEO) of a financial institution could be considering retirement. In preparing her transition strategy she identified the Chief Operating Officer (COO) as the most qualified individual to step into her role. Unfortunately the COO handled so many consolidation and reporting tasks that the transition would take a year to accomplish effectively.  As an example, the new COO can perform the work by selecting five clicks of a dashboard instead of combining 40 different worksheets to obtain the data. By implementing JOHO OneSource™, calculations that previously took days to complete can now be done with the click of a button. The COO will be able to move up and his position can be filled by an employee from any community financial institution.

Making it Happen

As you review your strategic plan for the next year, now is the time to consider these options. Partnering with JOHO provides business continuity and insulates you from turnover of the highly-skilled, technical resources required to build and maintain an enterprise reporting solution.